In store. Online. Shopping 24/7.

We have an exciting, engaging and ever evolving customer experience across all channels and markets. Our customers are able to shop with ease wherever and however they want, and around 13% of our turnover is generated online. With 867 stores worldwide, a successful e-commerce site serving around 120 countries and 3rd Party Partnerships taking us into new markets, we are extending our global reach even further.

In our stores, we aim to bring the brand to life and create a fun, accessible shopping experience for our customers. Our online shop newlook.com has 100s of new lines added every week, helping to make New Look available to our customers anytime, anywhere. With home delivery, order in store and click and collect, we’re constantly looking for new ways to improve our services and to deliver a seamless brand experience. 

So wherever our customers are, they don’t have to go far to find us.