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Contact us

Got questions? Here's how to reach the right people.

Careers

Interested in working for New Look?

Customers

If you’re looking for our online shop, you’ll find it at www.newlook.com. Or if you want to talk to someone at your nearest store, use our store locator.

For any other questions or issues, it’s best if you speak to our Customer Services team, via our Help Centre.

Ethical trade

If you’d like to find out more about what we’re doing to protect our people and planet, check out our sustainability pages.

Or to speak to our Ethical Trade team, email us at [email protected]

Financial PR

For any financial PR issues, please contact Headland:

Tel: +44 (0)20 3805 4822

Email: [email protected]

Franchises

Want more information on our franchise partners? Or interested in opening your own New Look franchise?

Email us at: [email protected]

Investors & shareholders

If you’re looking for news alerts, annual reports or other reports and publications, you can find them here:

Download or view our latest reports and publications

For any other issues, you can write to us at:

New Look House
Mercery Road
Weymouth
Dorset
DT3 5HJ
United Kingdom

Or email us at:
[email protected]

Press

If you’re looking for press releases, images or reports and publications, you can find them here.

  • Reports and Publications:
    Download our latest annual report.
  • Newsroom:
    Find both our fashion-related and financial press releases.
  • Press Images:
    Visit our multimedia library for our latest campaign images or here to download the latest New Look product imagery.

For any other press issues, you can talk to our press office:

Email us: [email protected]

Support centres

London Support Centre
The Hickman
2 Whitechapel Road
London
E1 1EW
UK

Lymedale Distribution Centre
Pit Head Close
Lymedale Business Park
Newcastle Under Lyme
ST5 9QG
UK

Weymouth Support Centre
New Look House
Mercery Road
Weymouth
Dorset
DT3 5HJ
UK
Call us on: +44 (0)1305 765000

Registered number for New Look Retail Holdings Limited: 128640 (Jersey)

Suppliers

Terms & conditions for purchase of goods and services

Suppliers Standard Terms & Conditions for Purchase of Goods and Services (PDF)

For any further questions please email at [email protected]