skip to main content

These terms and conditions explain what you can and can’t do on our website. Please read them carefully. We’ve done our best to make them easy to understand.

General terms and conditions
This site is owned and operated by New Look Retailers Limited (registered in England with number 1618428). Our registered address is New Look House, Mercery Road, Weymouth, Dorset, DT3 5HJ, UK.

Ownership of rights
New Look either owns or has the license for all rights (including intellectual property rights) to everything on this website. That means you’re not allowed to copy, store or use any of the content other than for your own personal use – unless you’ve got permission from us to do so, first. You’re not allowed to modify, distribute or re-post something anything on this website, for any reason.

Accuracy of content
We’ve taken great care to make sure everything on this website is accurate. But as far as the law allows, we don’t guarantee the accuracy of any of the information in any part of this website. And we’re not responsible for any loss or damage which may come from the use of any of the information in any part of this website.

Damage to your computer
We work very hard to make sure our website is free of any viruses or defects – but we can’t guarantee it. It’s your responsibility to protect your own computer or phone. We’re not responsible for any loss or damage to your computer as a result of using this website.

Links to other websites
Any links to other websites are only meant for your convenience. We don’t vet these websites and we don’t have any control over their content. And we can’t accept any responsibility for what happens when you visit other websites.

Exclusions of liability
Wherever we’ve said in these terms and conditions that ‘we’re not responsible for’ or ‘can’t guarantee’ something, that doesn’t apply to cases of personal injury or death caused our negligence, or any of our employees or agents. It also doesn’t apply to any cases of fraud. In these cases, we abide by English Law.

Other legal notices
There may be legal notices on other areas of this website which aren’t in these terms and conditions. Even though they’re not in here, they still apply.

Changes to legal notices
We reserve the right to change these terms & conditions from time to time.

Privacy Policy
Our site uses up-to-date industry procedures to protect your personal information. We also protect the security of your data during transmission using Secure Sockets Layer (SSL) encryption software. We may change this in the future, if we feel it’ll make our site more secure. We have appropriate security measures in place within our company to make sure any information we’ve collected from you isn’t lost, misused or altered.

Data protection
New Look is registered under the Data Protection Act. We’ll never share your personal details with other companies, unless it’s to market New Look products, or unless you’ve told us you’re happy for us to pass them on. But we (and our representatives) may hold your personal details for research purposes.

Cookies
A cookie is a small piece of information sent by a web server to a web browser, which lets the server to collect information from the browser. We may use cookies to personalise your experience and to store things like your username, password, preferences or shopping basket. Most browsers allow you to turn off cookies. If you want to know how to do this please look at the help menu on your browser. If you turn off cookies, you might have problems using parts of the site.

Law, jurisdiction and language
This website, any content contained herein and any usage of this website are governed by English Law. You (and we) agree to submit to the exclusive jurisdiction of the courts of England and Wales. All contracts are in English.