We assess the environmental performance of our facilities and determine supply chain impacts and opportunities for reduction using the Higg Facility Environmental Module (Higg FEM). Our aim is to use the findings from the Higg FEM to work with key factories to identify and prioritise opportunities for improvements, including water, energy efficiency and GHG reduction. We are also members of Zero Discharge of Hazardous Chemicals (ZDHC) working to manage the use of harmful chemicals in the manufacturing stage.
Concerning the social impact of product manufacturing, we continue to strengthen our factory registration process by incorporating detailed data requests at the onboarding stage. We use this alongside social audit data (Sedex, BSCI) and visit data conducted by New Look and our third party partners, TRN. This data allows us to develop a more detailed understanding of our supply chain, worker profiles and their variations across different countries, highlighting risks and opportunities.