Packaging All of our packaging will be more sustainably sourced or have more recycled content by FY23 Whether in-store or online, packaging remains an important and necessary component of the shopping experience. From our carrier bags to our postbags, we’re finding more ways to lessen our impact. 100% of our plastic carrier and mail bags contain our own recycled plastic 100% of our hangers are made from 98% recycled plastic 34% of our hangers are reused before being recycled Closing the loop. Watch Watch We are working hard to reduce the environmental impacts of our packaging. We have already made firm commitments to using more sustainable materials and we are working towards closing the loop on our plastics and cardboard. Significant operational changes have reduced the amount of packaging we use and we are also educating our customers on how they can play their part by disposing of recyclable packaging responsibly. Sue Fairley, Head of Sustainability, Sourcing and Quality Do you need a bag for that? At New Look, we're taking great steps to use plastic in a circular way. By the end of 2022, 100% of our own operational plastic we use will be made from recycled materials and be recyclable. All our bags are recyclable, and all our incoming plastic will also have been recycled by next year … that’s the same material being used at least twice by us. Paul O’Brien, Senior Procurement Manager Product Minimising our waste Minimising our waste In our own operations Minimising our impact Minimising our impact